Ready to book your holiday ?
Reservations for European Snow Pride 2022 will open beginning of September. For a better experience, we invite you to book via a computer, rather than a mobile phone. If you prefer, you can also book directly with our booking partner Tignes Réservation, on +33 (0)4 79 40 03 03, open Monday to Friday, from 09:00 to 12:00 and 14:00 to 18:00 CET.
Should the accommodation selection on our web site not be convenient to you, you can access the comprehensive accommodation offer of our booking partner Tignes Reservation.
Sales and Cancellation Conditions
Bookings for European Snow Pride are handled by our booking partner Tignes Reservation, which has all the tourist amenities and financial guarantees required by European laws on the sale of holiday packages.
We remind in the tabs “Particular Sales Conditions” and “Particular Cancellation Conditions” the specific booking and cancellation conditions that apply to any booking of an European Snow Pride holiday (i.e. containing at least the Event Pass).
For each booking made on or before February 11th 2022 the payment of 25% of the total amount of the holiday is required. The outstanding balance is due on or before February 11th 2022 23:59 CET at the very latest.
Each booking made from February 12th 2022 onward must be paid entirely at the time of booking.
For each booking, €20 processing fees will be invoiced by Tignes Reservation to the customer (10€ for a booking without accommodation).
The booking of the Event Pass is required for the reservation of any accommodation or option offered on the European Snow Pride web site.
The availability of the requested accommodation when proceeding to the booking request on the European Snow Pride website is not guaranteed. The availability of the requested accommodation is guaranteed for 3 days from the reception by the customer of the reservation summary email sent by Tignes Reservation which contains a payment link.
If the amount corresponding to the payment of the deposit or the total amount (depending on the reservation period) is not received by Tignes Reservation within 3 days of sending their email, the reservation request will be deemed to have lapsed and the availability of the requested accommodation will no longer be guaranteed.
The reference currency on our web site is the Euro. When booking you will be invoiced in Euro. Prices in Pound Sterling on our web site are for information only and are calculated on the basis of the following exchange rate: €1=£0.9.
The reference price for the European Snow Pride accommodation and options is the price displayed on the European Snow Pride website in either the accommodation or option description web page. In case of discrepancy between the price displayed on these description pages and the price that may appear at other locations or in any communication with the customer either through emails, phone calls, booking forms or summary, this is the price displayed on the accommodation or option description page on the European Snow Pride web site that prevails and that should be considered as the price to pay for booking this accommdation or option.
In the case of adding an Event Pass / lift pass to an existing reservation, at a date after the date of creation of the initial booking file, the price conditions that apply to the added Event Pass / ski pass are those valid at the time the Event Pass/lift pass is added.
One week before departure, and provided that your reservation is fully paid, you will need to download you vouchers from our website (menu ‘Book’, sub-menu ‘Print your vouchers’). Your vouchers contain all the information required to take possession of your accommodation & keys (if any) and of your welcome pack which contains all the options that you and your party have booked.
The programme of the event is subject to change at any time, in particular according to weather conditions or health requirements.
By proceeding to a European Snow Pride booking, the customer accepts :
• that his/her details are communicated to the organiser, Talance Consulting, which commits not to pass them to any third parties, unless this is required for the proper preparation or running of the event.
• to be photographed or filmed during the event and authorizes the organiser, Talance Consulting, to exploit this pictures and videos representing the customer for promotional purposes.
When booking your European Snow Pride holiday, we strongly recommend that you take out cancellation insurance, either your own personal insurance or that offered by our booking partner Tignes Reservation.
In order to be taken into account, all cancellation requests must be sent by registered post with acknowledgement of receipt to Tignes Réservation, Maison de Tignes le lac, 73320 Tignes le lac, France.
Your cancellation request must include
-the number of your Tignes Reservation file, your first name and surname
-the reasons for your cancellation request
-official evidence (medical certificate, professional certificate, etc.) relating to your application
If you have not taken out cancellation insurance or if it does not cover the reasons for your cancellation, the following cancellation penalties apply.
For all cancellations:
• before the 31/10/21, the amount paid by the customer is fully refunded except for the processing fees which are not refunded.
• from the 01/11/21 and the 31/01/2022 inclusive, cancellation penalties will be applied and represent 25% of the total amount of the booking. Processing fees are not refunded.
• from the 01/02/2022 and the 11/02/20122 inclusive, cancellation penalties will be applied and represent 50% of the total amount of the booking. Processing fees are not refunded.
• from the 12/02/2022 onward, cancellation penalties will be applied and represent 100% of the total amount of the booking. Processing fees are not refunded.
For any partial cancellation of a booking (cancellation of an option), penalties will also apply. The penalty conditions are the same as above but they apply on the cancelled option instead of the whole booking.
Any change in a booking that consists in a change of accommodation is considered as a cancellation of the accommodation booked initially and penalties will apply. The penalty conditions are the same as above but will apply on the cancelled accommodation instead of the whole booking.
In the case of a change in a booking that consists in a change of the number of people in an accommodation, a supplement will be applied to each person who does not cancel. The supplement/pers is equal to the difference between the price/pers of the accommodation with the new occupancy level and the price/pers of the accommodation with the initial occupancy level.
In the case of the cancellation of one person in a Special Offer booking, cancellation penalties will apply. The penalty percentages are the same as above but will only apply on the cancelling customer share and not on the full amount of the booking.
Each booking that is not fully paid at 23:59 on the 11th February 2022 (CET) might be cancelled without notice and penalties will apply as specified above.
Relaxation of our cancellation conditions for ESP2021 in relation to Covid-19
For all ESP2021 bookings, we guarantee a full refund (less any bank and insurance charges – and upon presentation of proof of your stay) in the following cases:
-Closure of borders by the French government due to Covid-19
-Closure of borders by the government of the client’s country of origin or by a transit country due to Covid-19
-Home country government bans non-essential travel due to Covid-19
-Kilometre travel restrictions around your home due to Covid-19
-Quarantine or any other period of confinement imposed by France or by the country of origin because of Covid-19
-In the event of a government decree forcing us to close the accommodation you have booked because of Covid-19
-Closure of the resort and/or the lifts due to Covid-19
In addition to the relaxation of our cancellation conditions, our booking partner Tignes Reservation offers to take out insurance guaranteeing a refund of your holiday including accommodation if any member of an ESP2021 booking file is ill or positive at Covid-19 and for this reason cannot participate in the European Snow Pride 2021.
This insurance, which also covers other cases (accident, illness, death and other circumstances making it impossible for you to take part in ESP 2021), can be taken out by any national of an EEA country (EU* + Switzerland, Iceland, Liechtenstein, Norway). *Nationals of the United Kingdom must make a reservation before 31/12/2020 in order to take out this insurance and benefit from its guarantees.
-If you have already booked your ESP2021 holiday and would like more information and to take out this insurance: contact your Tignes Reservation sales advisor directly by email.
-If you have not yet booked your ESP2021 holiday and would like more information about this insurance, please contact Tignes Reservation by email at the following address: firstname.lastname@example.org
You will be asked for supporting documents for reimbursement.
If you are a non-EEA national or if you are a UK national and you register from 01/01/2021, you are invited to take out personal insurance, covering the reimbursement of your ESP2021 stay in the general case of illness (including Covid 19), accident or other circumstances, making it impossible for you to participate in ESP2021.
Need more help ?
Before proceeding to your booking you may want to review first our accommodation selection and our options !