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Bookings for European Snow Pride 2021 will open on Monday 7 September. ESP2020 customers with a credit note will be contacted shortly and before that date for early booking.
Sales and Cancellation Conditions
Bookings for European Snow Pride are handled by our booking partner Tignes Reservation, which has all the tourist amenities and financial guarantees required by European laws on the sale of holiday packages.
We remind in the tabs “Particular Sales Conditions” and “Particular Cancellation Conditions” the specific booking and cancellation conditions that apply to any booking of an European Snow Pride holiday (i.e. containing at least the Event Pass).
For each booking made on or before February 12th 2021 the payment of 25% of the total amount of the holiday is required. The outstanding balance is due on or before February 12th 2021 at the very latest.
Each booking made from February 13th 2021 onward must be paid entirely at the time of booking.
For each booking, €20 processing fees will be invoiced by Tignes Reservation to the customer (10€ for a booking without accommodation).
The booking of the Event Pass is required for the reservation of any accommodation or option offered on the European Snow Pride web site.
The availability of the requested accommodation when proceeding to the booking request on the European Snow Pride website is not guaranteed. The availability of the requested accommodation is guaranteed for 3 days from the reception by the customer of the reservation summary email sent by Tignes Reservation which contains a payment link.
If the amount corresponding to the payment of the deposit or the total amount (depending on the reservation period) is not received by Tignes Reservation within 3 days of sending their email, the reservation request will be deemed to have lapsed and the availability of the requested accommodation will no longer be guaranteed.
The reference currency on our web site is the Euro. When booking you will be invoiced in Euro. Prices in Pound Sterling on our web site are for information only and are calculated on the basis of the following exchange rate: €1=£0.9.
The reference price for the European Snow Pride accommodation and options is the price displayed on the European Snow Pride website in either the accommodation or option description web page. In case of discrepancy between the price displayed on these description pages and the price that may appear at other locations or in any communication with the customer either through emails, phone calls, booking forms or summary, this is the price displayed on the accommodation or option description page on the European Snow Pride web site that prevails and that should be considered as the price to pay for booking this accommdation or option.
In the case of adding an Event Pass / lift pass to an existing reservation, at a date after the date of creation of the initial booking file, the price conditions that apply to the added Event Pass / ski pass are those valid at the time the Event Pass/lift pass is added.
One week before departure, and provided that your reservation is fully paid, you will need to download you vouchers from our website (menu ‘Book’, sub-menu ‘Print your vouchers’). Your vouchers contain all the information required to take possession of your accommodation & keys (if any) and of your welcome pack which contains all the options that you and your party have booked.
The programme of the event is subject to change at any time, in particular according to weather conditions or health requirements.
By proceeding to a European Snow Pride booking, the customer accepts :
• that his/her details are communicated to the organiser, Talance Consulting, which commits not to pass them to any third parties, unless this is required for the proper preparation or running of the event.
• to be photographed or filmed during the event and authorizes the organizer, Talance Consulting, to exploit this pictures and videos representing the customer for promotional purposes.
We recommend that you subcribe a cancellation insurance when booking your European Snow Pride holiday. It can be the insurance proposed by Tignes Reservation or any other insurance of your choice.
Should you have to cancel, the person who signed the booking form should immediately inform Tignes Reservation in writing by registered post.
Cancellation charges are as follows (as long as you do not subscribe our cancellation insurance, or you do not have your own insurance, or it does not cover your cancellation reasons) :
For any cancellation of a booking:
• before the 31/10/20, the amount paid by the customer is fully refunded except for the processing fees which are not refunded.
• from the 01/11/20 and the 31/01/2021 inclusive, cancellation penalties will be applied and represent 25% of the total amount of the booking. Processing fees are not refunded.
• from the 01/02/2021 and the 12/02/20121 inclusive, cancellation penalties will be applied and represent 50% of the total amount of the booking. Processing fees are not refunded.
• from the 13/02/2021 onward, cancellation penalties will be applied and represent 100% of the total amount of the booking. Processing fees are not refunded.
For any partial cancellation of a booking (cancellation of an option), penalties will also apply. The penalty percentages are the same as above but they apply on the price of the cancelled option instead of the full amount of the booking.
Any change in a booking that consists in a change of accommodation is considered as a cancellation of the accommodation booked initially and penalties will apply. The penalty percentages are the same as above but will apply on the cost of the cancelled accommodation instead of the full amount of the booking.
In the case of a change in a booking that consists in a change of the number of people in an accommodation, a supplement will be applied to each person who does not cancel. The supplement/pers is equal to the difference between the price/pers of the accommodation with the new occupancy level and the price/pers of the accommodation with the initial occupancy level.
In the case of the cancellation of one person in a Special Offer booking, cancellation penalties will apply. The penalty percentages are the same as above but will only apply on the cancelling customer share and not on the full amount of the booking.
Each booking that is not fully paid at 23:59 on the 12th February 2021 (CET) might be cancelled without notice and penalties will apply as specified above.
Need more help ?
Before proceeding to your booking you may want to review first our accommodation selection and our options !